Although it may not be a requirement, our policy is that the property is to be vacated for the duration of the inspection and that contactless access arrangements be made. We appreciate that this may not be possible for some people. If you are unable to vacate the home for whatever reason, please ensure you inform our company prior to the day of inspection as we will need to be satisfied that we can operate safely under the Alert Level 2 guidelines before proceeding.
As outlined under the governments Alert level 3 information, our company falls under the category of a Home Based Service;
Public Health Guidelines must be followed.
After undertaking a Covid-19 training course for house inspectors and implementing new protocols, we are confident that our inspector has the correct PPE and knowledge to undertake inspections in a safe manner during Alert level 3.
Please scroll down to see our On Site Protocols.
Questionnaire & Access Arrangements – Level 2
- If the property is occupied, a website link to a short questionnaire will be emailed to the main point of contact who is responsible for organising access to the property. For example, the real estate agent, property manager, vendor, builder, or other tradespersons.
- If the point of contact is not residing in the property themself, they must forward the link onto the main occupant of the property that is to be inspected (unless the property is vacant). If the property is vacant, no questionnaire is required.
- The main occupant will be responsible for clicking on the link and completing our questionnaire on behalf of their house bubble prior to the inspection date. Once the questionnaire is submitted by the main occupant, our office will be notified instantly via email.
- The questionnaire will be retained in strict confidence unless requested by the Ministry of Health for contact tracing purposes.
- Access arrangements must be contactless and agreed upon between Smart Building Inspections and the client and/or real estate agent prior to the inspection date.
- All occupants must vacate the interior of the property for the duration of the inspection (unless agreed upon if special circumstances apply).
- No meetings on site will be possible.
Our goal is to ensure the process for undertaking an inspection is efficient in ensuring adequate precautions are taken to prevent any potential spread of Covid-19.
On Site Hygiene – Level 2
- No meeting arrangements will be possible either with the client or their agent.
- Contactless access arrangements need to be arranged and agreed upon between Smart Building Inspections and the client or their real estate agent prior to the inspection date.
- All occupants must vacate the property for the duration of the inspection. If this is not possible, then Smart Building Inspections must be notified in advance so that a mutual agreement can be reached.
- Social distancing must be adhered to if any persons are found to still be on site at the time of the inspector’s arrival. A distance of no less than two metres must be maintained until the occupants have vacated. The inspector will not enter the home until all occupants have vacated.
- On arrival, the inspector will visually assess the hazards as it pertains to the risk of exposure. If any hazards are present the inspection will not proceed.
- The inspector will setup all of their equipment outside of their vehicle including all PPE equipment and bags so disposable gloves and other materials can be stored and/or removed without potentially contaminating their own vehicle.
- To reduce unnecessary handling of occupants personal items we ask that the following is undertaken prior to the inspector visiting:
– items in cupboards under sinks in bathrooms, kitchens, hot water cylinder cupboards and laundry are cleared to provide adequate access to plumbing.
– adequate access to the ceiling cavity and subfloor areas is made available.
- Contact tracing protocols are required. The identity and contact details of any person that our inspector comes into contact with at the inspection must be obtained and recorded.
- PPE – Our inspector has undertaken training on COVID-19 risk factors and protective behaviours (i.e. cough etiquette and care of PPE). While sufficient PPE will be available and fitted correctly, it will be at the discretion of the inspector as to the level of PPE required. Clean disposable gloves and a mask will be used at all times on the interior of a dwelling during the inspection and protective eyewear will be utilised where deemed necessary.
- Sanitisation – before entering and leaving the property, our inspector will follow a sanitisation procedure which includes:
– sanitising hands and forearms thoroughly with alcohol-based hand sanitiser.
– sanitisation/washing of tools used during the inspection i.e. mobile phone, moisture meters, thermal imaging camera and torch
– Correct disposal of used PPE (gloves/mask)
– ‘Risk of possible exposure’ assessment